As of Monday May 4th, both our San Francisco and Cincinnati Distribution Centers are open for business and fulfilling orders.*
While the majority of our sales, customer service, marketing, and product development teams will continue to dial in remotely - the warehouse teams will be on site respecting social distancing and safety protocols in addition to monitoring temperatures daily.
CURRENT LEAD TIMES:
- OH - 2-3 business days
- SSF - 5-10 business days
We appreciate your patience as we worked diligently to process the log of orders. San Francisco has reported they are caught up - to inquire about an order first use our Order Tracker, or email us to learn where you are in the queue. We look forward to fulfilling your home decor needs.
*To cancel an order, to provide payment, or to modify a ship-to address please email firstname.lastname@example.org.