Shipping Details

Selamat ships product as soon as available, which may result in multiple shipments. Our standard, flat rate freight pricing ensures that freight will not be charged more than one time for any one product, regardless of the number of shipments or the warehouse location. Please note that all orders must be shipped to a commercial address or receiver. 

Freight (LTL) – must ship to a receiver or commercial address

• Standard LTL Shipping: 15% of invoice total (minimum of $200)
• Lift Gate Fee is a $90 fee in addition to standard freight charges

Ground (small parcel shipments) – can be shipped to a residential or commercial address

• • 25% of invoice total (minimum of $50);
  • Excludes oversized ground on designated mirrors, lighting, seating ($175 min)

Residential or White Glove Delivery: third party shipping must be arranged;

More Shipping Details:

• Orders ship FOB South San Francisco and Cincinnati.
• It is the responsibility of the Wholesale customer to confirm ship-to address. Any additional charges incurred up to and including a shipment refusal, lift gate or residential delivery fees will be the responsibility of the Wholesale account.
• Selamat will not deliver freight orders to a residential address, third party shipping will need to be arranged.
• Any undisclosed shipping needs that are determined by the carrier upon delivery may result in additional fees to be charged.  These will include with any carrier imposed fees associated with redelivery or re-consignment.
• Selamat cannot accommodate split shipments of LTL and ground orders. If an order contains product that ships both freight and ground, all products will ship complete under freight guidelines. If the ground item needs to go residential, a new order with new shipping address must be submitted and shipping costs will apply.
• Customer may opt to provide a third party shipping account at any time.
• Refusal of a shipment will incur a 25% restocking fee plus shipping charges.
• Selamat reserves the right to change freight rates based on carrier market conditions.
• Selamat is not responsible for fees incurred by receiving services.
• All drop-ship accounts are required to have their own third party shipping. Selamat assumes no responsibility for shipments or damage by third party shipping.